Please read this important information regarding COVID-19
To Our Valued Customer,
In the last several weeks, as many of you have experienced, we are being inundated with requests and orders for supplies necessary to combat the COVID-19 Pandemic.
Currently, one-half of our office staff is working from home. Our phone call volume is over 300% of normal. Our e-mail volume is even worse. Customer service staff is working extended hours and weekends to take care of your needs. We have stopped non-essential tasks to address customer needs first and have recruited staff from other departments to give you the best possible service.
Our warehouses are now operating in excess of 15 hours a day, with Saturdays mandatory and many of our employees volunteering on Sunday as well. We have extended our shipping and receiving hours daily as well as being available on Saturday. Our warehouse volume is approaching 400% of normal and each customer's needs are critical at this time.
We ask each of our customers to be patient and understanding as we continue to look for even more resources to take care of your needs during this most demanding of times. Most non-essential businesses are not operating and the business we are shipping is primarily to the people servicing the Pandemic.
Thank you again for your business, but most importantly all your patience and understanding.
McKernan Packaging Clearing House offers millions of packaging components with
over 98% of orders shipping within 48 hours. If you need assistance with our
ordering process, samples, or are looking for a particular packaging component,
please contact us. Our friendly, professional staff is ready to assist you during
regular business hours, Monday through Friday 5 a.m. to 5 p.m. PST at 1-800-787-
7587 or you can
click here for more contact information.
What does PET stand for? What is metalizing? You can find definitions for these and many more terms used in
packaging in our
Find answers to general information quickly with our list of commonly asked
questions on our
FAQ page. If you are unable to find your answer or would like to
speak with someone directly, please call 1-800-787-7587 and a representative will
be happy to assist you.
If you want to learn more about packaging and to see helpful guides, head to our
Packaging 101 page. There you can learn about the anatomy of a bottle, how
measure a finish, and much more.
Industries We Serve
McKernan Packaging Clearing House serves numerous industries with our packaging components. To learn more about
these industries and suggested packaging that is available, click on one of the industries below: