Mckernan Packaging Clearing House

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Please read this important information regarding COVID-19

To Our Valued Customer,

In the last several weeks, as many of you have experienced, we are being inundated with requests and orders for supplies necessary to combat the COVID-19 Pandemic.

Currently, one-half of our office staff is working from home. Our phone call volume is over 300% of normal. Our e-mail volume is even worse. Customer service staff is working extended hours and weekends to take care of your needs. We have stopped non-essential tasks to address customer needs first and have recruited staff from other departments to give you the best possible service.

Our warehouses are now operating in excess of 15 hours a day, with Saturdays mandatory and many of our employees volunteering on Sunday as well. We have extended our shipping and receiving hours daily as well as being available on Saturday. Our warehouse volume is approaching 400% of normal and each customer's needs are critical at this time.

We ask each of our customers to be patient and understanding as we continue to look for even more resources to take care of your needs during this most demanding of times. Most non-essential businesses are not operating and the business we are shipping is primarily to the people servicing the Pandemic.

Thank you again for your business, but most importantly all your patience and understanding.

Sincerely,

Jim Lemmons

General Manager

McKernan offers high-quality packaging components at greatly reduced prices. If you need personal assistance in placing your order, have questions about an order already in place, or need any other assistance, please contact us. Our friendly, professional staff is available to assist you Monday through Friday, 5 a.m. to 5 p.m. Pacific Standard Time.

Sales

  • Toll Free: 1-800-787-7587
  • Intl Tel: 775-356-6111
  • Fax: 775-356-2181

Surplus Purchasing

  • Toll Free: 1-800-787-7587
  • Intl Tel: 775-356-6111
  • Fax: 775-332-3458

Accounting

  • Toll Free: 1-800-787-7587
  • Intl Tel: 775-356-6111
  • Fax: 775-356-2181

Marketing / PR / Advertising

  • Toll Free: 1-800-787-7587

Web Issues

  • Toll Free: 1-800-787-7587

General Inquiries

  • Toll Free: 1-800-787-7587
  • Intl Tel: 775-356-6111
  • Fax: 775-356-2181

Due to the COVID-19 Pandemic, McKernan is experiencing a higher than normal quantity of requests and orders. To better serve our customers, we are temporarily halting our online customer service form and requesting that customers please call our main line at 1-800-787-7587 or 775-356-6111 for assistance. If your call is after hours, please leave a message and one of our staff members will respond to you as quickly as they are able.